Conning consumers

Disadvantageous disconnect of service industry with consumers is widening day by day. Monopolistic business environs promoted by neo-oligarchs are rampantly emerging across the service industry which fuel this apathy even more. Perhaps airlines to other service providers all disregard consumers once they know whom they need to please for business. ‘Kya ukhad loge’…

While Govts world over are proactive on competition redressal as what google vs EU was recently seen, no one bothers on abject fall in customer support from service industry globally like airlines which stonewall passengers grievances and fleece them with uncontrolled surges in fares regularly. Or cell service providers creating fake maze of customer support with bots ruining user experience with no where to go in distress. Or Insurance companies dumping unbelievable policies on people with sky high promises.